Description

The General Business Skills Master Class combines 38 of the 90-Minute Guide Titles into one omnibus volume.

• 1 – Appreciative Inquiry
• 2 – Assertiveness and Self Control
• 3 – Attention Management
• 4 – Body Language Basics
• 5 – Business Acumen
• 6 – Business and Etiquette
• 7 – Change Management
• 8 – Coaching and Mentoring
• 9 – Communications Strategies
• 10 – Conflict Resolution
• 11 – Creative Problem Solving
• 12 – Delivering Constructive Criticism
• 13 – Developing Creativity
• 14 – Developing Emotional Intelligence
• 15 – Developing Interpersonal Skills
• 16 – Developing Social Intelligence
• 17 – Employee Motivation
• 18 – Facilitation Skills
• 19 – Goal Setting and Getting Things Done
• 20 – Knowledge Management Fundamentals
• 21 – Leadership and Influence
• 22 – Lean Process and Six Sigma Basics
• 23 – Managing Anger
• 24 – Meeting Management
• 25 – Negotiation Skills
• 26 – Networking Inside a Company
• 27 – Networking Outside a Company
• 28 – Office Politics for Managers
• 29 – Organizational Skills
• 30 – Performance Management
• 31 – Presentation Skills
• 32 – Public Speaking
• 33 – Servant Leadership
• 34 – Team Building for Managers
• 35 – Team Work and Team Building
• 36 – Time Management
• 37 – Top 10 Soft Skills You Need
• 38 – Virtual Team Building and Management

1.5 PDUs per module