Description
The General Business Skills Master Class combines 38 of the 90-Minute Guide Titles into one omnibus volume.
- 1 – Appreciative Inquiry
- 2 – Assertiveness and Self Control
- 3 – Attention Management
- 4 – Body Language Basics
- 5 – Business Acumen
- 6 – Business and Etiquette
- 7 – Change Management
- 8 – Coaching and Mentoring
- 9 – Communications Strategies
- 10 – Conflict Resolution
- 11 – Creative Problem Solving
- 12 – Delivering Constructive Criticism
- 13 – Developing Creativity
- 14 – Developing Emotional Intelligence
- 15 – Developing Interpersonal Skills
- 16 – Developing Social Intelligence
- 17 – Employee Motivation
- 18 – Facilitation Skills
- 19 – Goal Setting and Getting Things Done
- 20 – Knowledge Management Fundamentals
- 21 – Leadership and Influence
- 22 – Lean Process and Six Sigma Basics
- 23 – Managing Anger
- 24 – Meeting Management
- 25 – Negotiation Skills
- 26 – Networking Inside a Company
- 27 – Networking Outside a Company
- 28 – Office Politics for Managers
- 29 – Organizational Skills
- 30 – Performance Management
- 31 – Presentation Skills
- 32 – Public Speaking
- 33 – Servant Leadership
- 34 – Team Building for Managers
- 35 – Team Work and Team Building
- 36 – Time Management
- 37 – Top 10 Soft Skills You Need
- 38 – Virtual Team Building and Management
1.5 PDUs per module
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